Frequently Asked Questions

Which air purifier is right for my room?

Choose a model rated for your room size or larger. As a guide: Small rooms under 20m² — Core Mini, Core Mini Pro or LV-H128. Medium rooms of 20–60m² — Core 200S, Core 300, Core 300S, Vital 100S, Vital Pet Pro, Core P350 or Sprout. Large rooms over 60m² — Vital 200S, Core 400S, Core 600S or EverestAir. For high ceilings or open-plan spaces, consider a more powerful model.

Which purifier is best for a bedroom?

Bedroom purifiers often run all night, so look for quiet operation, a Sleep Mode and a display that can be dimmed or turned off. Core Mini, Core Mini Pro and LV-H128 suit small bedrooms; Core 200S, Core 300S and Vital 100S suit medium rooms.

Which purifier is best for a living room?

Living rooms are usually larger and busier, so choose a model with higher airflow and a larger coverage area, such as Vital 200S, Core 400S, Core 600S or EverestAir. An air quality sensor with Auto Mode helps the purifier adjust to real conditions.

Which models can I control from my phone?

Smart models — such as Core 200S, Core 300S, Core 400S, Core 600S, Vital 100S, Vital 200S and EverestAir — connect to the free VeSync app over Wi-Fi.

Are your products genuine?

Yes. We only sell genuine Levoit air purifiers, fans and replacement filters.

How often should I replace the filter?

Levoit recommends replacing the filter every 6–8 months. You may need to replace it sooner if the air is very dusty or polluted, or if you run the purifier all day.

Which filter fits my purifier?

Levoit filters are made for specific models — for example, the Core 300 and Core 300S use Core 300 series filters. Check the filter's product name, or message us your purifier model and we'll confirm the right one.

Can I wash the filter?

No. Do not wash the main filter with water — it can damage the filtration layers. Follow the cleaning instructions in your product manual.

Why should I use genuine Levoit filters?

Genuine filters are designed to fit your model exactly. Levoit notes that off-brand filters are unreliable and may damage the air purifier.

How do I place an order?

Add products to your cart and check out on our website, or message us on Messenger or call 096 599 8922 and our team will help you order.

Is delivery free?

Yes — we offer free delivery across Cambodia.

What warranty do I get?

Levoit air purifiers and fans from Levoit Cambodia come with a 2-year warranty, plus a 1-for-1 exchange for manufacturing defects. Contact us and our team will confirm eligibility.

What currency are your prices in?

All prices on our website are in US dollars (USD).

How can I pay?

Message us on Messenger or call 096 599 8922 and our team will confirm the payment options for your order.